Westward Care are delighted to have received notification that their Care Home Pennington Court has been awarded the overall rating of Outstanding by the Care Quality Commission (CQC). It is the first Care Home for older people in Leeds to ever achieve the highest rating of ‘Outstanding’.
Feedback from the CQC Inspectors included:
“The provider demonstrated a strong commitment to ensuring people received care based on best practice guidance, with the aim of achieving the best possible outcomes. They gave people, their relatives and staff ways of sharing their opinions and ideas for any improvements that could be made. Staff told us they were proud to work at the service. They said the registered manager was very supportive and the provider gave them opportunities for professional development.”
“Staff treated people with dignity and respect and were genuinely warm in their interactions with people.”
Our constant focus is to be one of the leading health and social care providers in Leeds and we can only achieve this by living up to our proposition of putting people at the heart of everything we do. This‘ outstanding’ recognition by CQC is testament to the leadership shown by the Care Home General Manager Angela Randle along with the values and commitment of our staff, many of whom live locally, and everyday go ‘above and beyond’ to provide the best care to those who receive our health and social care services.
Please see the attached copy of a press release for more information on the report using the link below:-