Privacy Policy

 

Leeds Care Association Limited GDPR Privacy Notice

Leeds Care Association (“We”) are committed to protecting and respecting your privacy.

Leeds Care Association will collect your personal data in order to:

Process DBS Disclosures via post, information kept on LCA spreadsheet;
• Application reference number
• Name of candidate
• Date of birth of candidate
• Organisation name – place of work
• Candidates role at place of work
• Adult first check required or not if applicable
• Date of Adult First Check if applicable
• If payment by cheque, number and amount

Paper DBS Disclosure posted to DBS along with ID check list first class

Process WDF funding information held at LCA office and spreadsheet;

• Copies of training certificates stating candidate name, ULN number and Registration number
• Amount of funding claimed and date payment made
• All bank account details are kept on LCA on-line banking with Co-op bank

Funding claim forms emailed across to Skills for Care

Your data is held in secure paper and computer files. These have restricted access. Where your data is held in paper format we have secure storage and processes for this.
Note Leeds Care Association hold organisation contact names, addresses, telephone numbers, and email addresses they deal with on a regular basis and this information will not be shared out.

 

This policy (together with our terms of use and any other documents referred to therein) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the General Data Protection Regulations (GDPR) , the data controller is Leeds Care Association Limited

Information we may collect from you

We may collect and process the following data about you:

    • Information that you provide by filling in forms on our site www.leedscare.co.uk (our site). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site.
    • If you contact us, we may keep a record of that correspondence.
    • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.  

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy.

Where we store your personal data

Staff maybe engaged in, among other things, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.
  • We may also use your data, or permit selected third parties to use your data, with your consent.

If you are an existing customer, we will only contact you by email with information about our services.

If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.

If you do not want us to use your data in this way, or to pass your details on to third parties, please notify us.

 

Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

  • If Leeds Care Association Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Leeds Care Association Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.  You can also exercise the right at any time by contacting us at info@leedscare.co.uk.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Right to be Forgotten

Leeds Care Association recognises the right to erasure, also known as the right to be forgotten, laid down in the GDPR. Individuals should contact Leeds Care Association with requests for the deletion or removal of personal data. These will be acted on provided there is no compelling reason for continued processing and that the exemptions set out in the GDPR do not apply. These exemptions include where the personal data is processed for the exercise or defence of legal claims and to comply with a legal obligation for the performance of a public interest task or exercise of official authority.

Access to information

The General Data Protection Regulations gives you the right to access information held about you. Your right of access can be exercised in accordance with GDPR. As a general rule, a copy of the requested information will be provided free of charge although Leeds Care Association reserves the right to charge a “reasonable fee” when a request is manifestly unfounded or excessive, particularly if it is repetitive.  If this proves necessary the person concerned will be informed of their right to contest our decision with the supervisory authority (the information Commissioner’s Office (ICO)). As set out in the GDPR, any fee will be notified in advance and will be based on the administrative cost of providing the information. 

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@leedscare.co.uk.